Terms and Conditions

1. Introduction

Chemist4U is an online pharmacy and health store providing a range of health products, including prescription and over-the-counter medications. These terms apply to all users who visit our website, place orders, or interact with our services.

2. Registration and Account

To make a purchase, you may need to create an account with us. You must provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account information, and you agree to notify us immediately of any unauthorized use of your account.

3. Orders and Payments

  • Placing an Order: By placing an order on our website, you are offering to purchase products subject to these terms and conditions.

  • Pricing: All prices on our website are in GBP (£) and include VAT. Prices are subject to change without notice.

  • Payment Methods: We accept a variety of payment methods, including credit/debit cards and PayPal. Payment must be made at the time of purchase.

  • Order Confirmation: After you place an order, you will receive an order confirmation email. This does not guarantee the availability of products, and Chemist4U reserves the right to cancel or modify orders at our discretion.

4. Shipping and Delivery

  • Shipping Times: Delivery times may vary based on the type of shipping selected and your location. While we aim to process and dispatch orders quickly, shipping times are not guaranteed.

  • Shipping Charges: Shipping charges will be clearly outlined at checkout and vary depending on your location and the size of the order. Free shipping may apply for certain orders, subject to conditions.

  • International Shipping: Chemist4U offers international shipping for select countries. Please note that certain items may have restrictions on international delivery.

5. Returns and Refunds

  • Returns: If you change your mind or the product is unsuitable, you may return unopened items within a certain period (usually 14 days) from the date of delivery. Return conditions apply.

  • Faulty or Damaged Products: If an item is damaged or defective, please contact our customer service team for assistance. We will provide a refund or replacement for faulty products.

  • Prescription Medication Returns: For safety reasons, we cannot accept returns on prescription medication, unless they are faulty or incorrect.

6. Privacy Policy

Chemist4U respects your privacy and is committed to protecting your personal information. We collect only the necessary data to process your orders and provide you with the best service. Please review our Privacy Policy for more information on how we handle your personal data.

7. User Conduct

By using our website, you agree not to engage in any behavior that is illegal, harmful, or disruptive. You must not use our site to:

  • Impersonate any person or entity

  • Submit false or misleading information

  • Violate the rights of others

We reserve the right to suspend or terminate your account if you breach these terms.

8. Intellectual Property

All content on the Chemist4U website, including images, text, logos, and graphics, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from the site without express permission from Chemist4U.

9. Limitation of Liability

Chemist4U is not liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services. We do not guarantee that our website will be free from errors or interruptions, and we reserve the right to make changes to the site at any time.

10. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the UK.

11. Changes to Terms and Conditions

Chemist4U reserves the right to update or change these terms at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting.

12. Contact Information

If you have any questions about our terms and conditions or need assistance with your order, please contact us at: